Business Model
Assessment
Task
In this assessment, you will first
of all go through the scenario below.
Scenario
Auto Accessories (AA) is a small new company selling and
distributing vehicle accessories from an overseas supplier, specialised in
attractive, useful and popular items for most vehicle owners, e.g. colourful
decorative car stickers, traffic recording camera, parking assistance camera
viewer, etc. AA has experienced a business growth over the last two years.
Currently, all the business administrative and management activities such as
sales, marketing, warehousing, purchasing, staff payroll and customer service
are carried out with little use of information and communication technology
(ICT). The administrative staff notice its importance but finds it hard to
market products online, when similar business started to do so. Presently, an
individual price tag is put on each product for sales on the shelves along all
isles. A customer needs help to locate products. Too much time was taken for
the service staff members to help customers about their requests. When a
product is sold, it is recorded on the journal roll at the sales terminal, as
well as a receipt printed for the customer. Stocktaking and reorder is done
manually by checking items remaining on the shelves and recording items to be
ordered. If customers want to know the availability of an item, they have to
come to the store or ring and talk to a customer service staff.
The owners seriously consider the
need for staying competitive in time of their business growth in order to
effectively retain their regular and new customers. This requires effective use
and management of IT. They need an effective technological solution to solve
their problems, so that they can provide quality services and sustain their
business.
Analyse the above scenario,
identifying and reporting on the following areas:
1. As a Business Analyst (BA), perform
a business knowledge audit particularly about the functional units, jobs and
roles (who, why, how, what, where and when) in the provided scenario. Provide a
brief statement of the problem and business case from the perspective of a BA.
2. Identify the information to be
collected from people with each functional unit’s job knowledge and roles, and
include knowledge sources for such information (stakeholder analysis)
3. Document the business context, the
main business processes with functional relation between processes, and justify
the appropriateness of any useful cited diagram or your own developed diagram
using a modelling tool.
4.
Conclude your findings
You
will have to create an e-portfolio using a software tool named Mahara. You need
to make it private with a secret URL, should it will requested during the
marking process.
You can
progressively work on your portfolio creating an e-portfolio and entering your
answer. Once you have finished the entire e-portfolio, you need to hit the
Mahara printer image at bottom of your Mahara webpage to obtain a pdf file for
submission and marking purposes.
You
will need knowledge from the required topics covered in Weeks 4 – 7. You should
complete the readings suggested in weekly sections provided in the unit Moodle
website for these weeks progressively and attempt different parts of your
assessment.
Use other
references outside of the suggested readings from credible resources too to
support your presented ideas and strengthen your explanations.
Organisation of
e-portfolio
In a single e-portfolio, provide a
logical flow of contents. It should have:
1.
An introduction
• Introduce the background and
business problem, and the contents of the portfolio.
2.
Business case
• State
the business problem, opportunity for improvement and a business solution
applying ICT in your role of a business analyst.
3.
Stakeholder analysis providing
knowledge source and data collection required
• Identify
the stakeholders and the knowledge sources including documents for data
collection.
4.
Business context
• Describe
the business context for a system solution for the business problem identified.
Use diagrams as necessary.
5.
Business processes
• Identify
and document the business processes which become part of the system. Use
diagrams as necessary.
6.
Conclusion.
Use
the Harvard Year Date referencing style. An Abridged Guide to the Harvard
Referencing Style is available through the link:
Comments
Post a Comment