Evaluate & use telecommunications management networks
Course Name: Graduate Diploma
of Telecommunication and network engineering
Unit Code: ICTPMG804
Section 1: Assessment Plan
To
demonstrate competence in this unit, the student must be assessed as
satisfactory in each of the following assessment tasks.
Unit Assessment
Task 1 (UAT1) Unit Knowledge
Test (UKT) – Written Questions
Unit Assessment
Task 2 (UAT2) Unit Skills Test
(UST) – Unit Project (UP)
Unit Assessment
Task 3 (UAT3) Unit Skills Test
(UST) – Unit Project (UP)
Instructions to complete the “Assessment Plan”
Outcome Records
You
are required to fill out this “assessment plan” outcome records in the
assessment pack, when:
•
The student has completed and submitted
all requirements for the assessment tasks for this cluster or unit of
competency.
•
The
student’s work has been reviewed and assessed by you.
•
You have recorded a
satisfactory/unsatisfactory result for each assessment task within each unit of
competency.
•
Relevant
and detailed feedback has been provided to Student.
Every
assessment has a “Feedback to Candidate” section to record the following
information. You must also ensure that all sections are filled appropriately,
such as:
•
Result
of Assessment (satisfactory or unsatisfactory)
•
Student name, signature and date
•
Assessor
name, signature and date
•
Relevant
and detailed feedback
Section 2: Unit Pre-Assessment Checklist (UPAC)
Purpose of the Checklist
The
pre-assessment checklist helps students determine if they are ready for
assessment. The trainer/assessor must review the checklist with the student
before the student attempts the assessment task. If any items of the checklist
are incomplete or not clear to the student, the trainer/assessor must provide
relevant information to the student to ensure they understand the requirements
of the assessment task. The student must ensure they are ready for the
assessment task before undertaking it.
Information for Trainers/Assessors:
•
Please
make sure the student has completed the necessary prior learning before
attempting this assessment.
•
Please make sure you as a
trainer/assessor have clearly explained the assessment process and tasks to be
completed.
•
Please
make sure the student understands what evidence is required to be collected and
how.
•
Please
make sure the student knows their rights and the Complaints and Appeal process.
•
Please make sure the student has
discussed any special needs or reasonable adjustments to be considered during
the assessment (refer to the Reasonable Adjustments Strategy Matrix).
•
Please
make sure the student has access to a computer and the internet (if they prefer
to type the answers).
•
Please ensure that your student must
have all the required resources needed to complete this Unit Assessment Task
(UAT). (Refer to Training and assessment resources for more information).
•
Due
date of this assessment task is according to the timetable.
•
In exceptional (compelling and
compassionate) circumstances, an extension to submit an assessment can be
granted by the trainer/assessor.
•
Evidence of the compelling and
compassionate circumstances must be provided together with the request for
extension to submit the assessment work.
•
Request for an extension to submit
assessment work must be made before the due date of this assessment task.
Reasonable Adjustments
•
Students with carer responsibilities,
cultural or religious obligations, English as an additional language,
disability etc. can request for reasonable adjustments.
•
Please note, academic integrity of the
unit/course will not be lowered to accommodate the needs of any student, but
there is a requirement to be flexible about the way in which it is delivered or
assessed.
•
The Disability Standards for Education
requires institutions to take reasonable steps to enable the student with a
disability to participate in education on the same basis as a student without a
disability.
•
Trainer/Assessor must complete the
section “Reasonable Adjustment Strategies Matrix” to ensure the explanation and
correct strategy have been recorded and implemented. This Matrix can be found
at the beginning of each Assessment Task.
•
Trainer/Assessor
must notify the Academic Manager, EGI for any reasonable adjustments made.
•
All evidence and supplementary
documentation must be submitted with the assessment pack to the Academic
Manager, EGI.
Section 3: UAT1 – Unit Knowledge Test
(UKT) – Written Questions
Assessment type:
•
Written
Questions
Assessment Instructions:
•
This
is an individual assessment.
•
To make full and satisfactory responses
you should consult a range of learning resources, other information such as handouts
and textbooks, learners’ resources and slides.
• All
questions must be answered in order to gain competency for this assessment.
•
You
may attach a separate sheet if required.
•
You
must staple the loose sheets together along with the cover page.
•
You
must attach the loose sheets chronologically as per the page numbers.
• Correction fluid and tape are not
permitted. Please do any corrections by striking through the incorrect words
with one or two lines and rewriting the correct words.
Resources
required to complete the assessment task:
•
Computer
•
Internet
•
MS
Word/MS Excel
•
Printer
or e-printer
•
Adobe
acrobat/reader
•
Learning
management system
Question 1: What
operations need to be evaluated to ensure that the administrative network
management systems are working
effectively and efficiently. Answer in 100-150 words.
Question
2: Answer
the following questions regarding “business models and business processes used in telecommunications management networks”.
2.1 Explain
three (3) “business models” used in telecommunications management networks in
your own 50-100 words each.
2.2
Explain
three (3) “business processes” used in telecommunications management networks
in your own 25-50 words each.
Question 3: Read the case
study situation and answer the following questions:
Case
study
Vodafone Australia strategic initiative to provide
next-generation service assurance and future transition programs. The vast
amount of technology-oriented tools are used, which are causing high
maintenance and high integration cost with increasing complexity. Furthermore,
this also causes pressure on time to market agility. Limited capabilities of
further automation is another problem identified within the system.
Question:
3.1 What
are the modifications in the enterprise management system? Mention three (3) modifications.
Question 4: Answer the
following questions regarding evaluating the operations network management
systems.
4.1
What
are the various aspects of operations network management systems? List four (4)
aspects.
4.2 What
are the key performance indicators (KPI’s) for ensuring successful operations
network management systems? List
four (4) criteria
Question 5: Explain
two (2) organizational policies and procedures that affect the management
systems. Answer each in 30-60 words.
Question 6: Explain
two (2) organizational policies and procedures that affect the management
systems. Answer each in 30-60 words.
6.1:
How would you evaluate the impact of telecommunications management system in
the workplace and the wider
industry? Answer in 50-100 words.
6.2:
How telecommunications management has changed the industrial landscape in the telecommunications industry. Answer in
50-100 words.
Section 4: UAT2 – Unit
Skills Test (UST) – Unit Project (UP)
Assessment type:
•
Unit
Skills Test (UST) – Unit Project (UP)
Assessment Instructions:
•
This
is an individual assessment.
•
To make full and satisfactory responses
you should consult a range of learning resources, other information such as
handouts and textbooks, learners’ resources and slides.
• All
questions must be answered in order to gain competency for this assessment.
•
You
may attach a separate sheet if required.
•
You
must staple the loose sheets together along with the cover page.
•
You
must attach the loose sheets chronologically as per the page numbers.
• Correction fluid and tape are not
permitted. Please do any corrections by striking through the incorrect words
with one or two lines and rewriting the correct words.
Resources
required to complete the assessment task:
•
Computer
•
Internet
•
MS
Word / MS Excel
•
Printer
or e-printer
•
Adobe
acrobat/reader
•
Learning
management system
• Access
to office equipment and resources, such as: Calculator, computer equipment and
relevant software
•
Australian
Accounting and Auditing Standards
•
Access
to samples of financial data
Project 1:
Startel
is a vertically integrated telecom company having stakes in all parts of
telecom value chain. They are market leaders in mobile communication & are
monopoly in broadband infrastructure, however they are not leaders in broadband
services & content services sector, following figure showing similar
companies in Star Tel Business shall help you understand Startel business model
Task
After
analyzing information given in the case study, you need to perform following
activities:
• Evaluation of telecommunications
management network for a vertically integrated company based on below criteria
•
Analyze
fault management and accountability measures
•
Reliability
and long-term survivability plan
•
Report
on network management techniques
Activity 1:
Evaluation of
telecommunications management network for a vertically integrated company based
on below criteria
a. Research
and evaluate the architectural features and functions of network management
systems
b. Evaluate
features and functionality of TMN architecture & network models as per the
Standards Committee International telecommunication union
c. Research
& Evaluate techniques management data collection from network nodes by
usage of interrupts & poling.
d. Analyze
Configuration Management problems & produce assessment report on solutions
by integrated network management systems.
Activity 2:
Analyse fault management
and accountability measures
The
student must complete the activity using the attached below template (Student
can use Case study Scenario as a reference for completing the activity)
Evaluate
effectiveness of fault management processes (Explain with 100-200 words)
Evaluate
automation of fault management processes can help improve effectiveness
(Explain with 100-200 words)
Analyze
How alarm is correlated to process analysis (Explain with 100-200 words)
How
alarm system is applicable in fault identification (Explain with 50-100 words)
Activity 3
Reliability
and long-term survivability plan
Analyze
the major features of planning for reliability and survivability for the
following
a.
Quality
of Service in terms of telecom industry.
b.
Analyze
the service level expectations in telecommunication context.
c. Research
& assess disaster & security management policy & procedures in the
context of reliability & survivability
d. Identify
key elements of disaster recovery for telecom industry & develop a plan for
the same.
The
student must complete the activity using the attached below template (Student
can use Case study Scenario as a reference for completing the activity)
Section 5: UAT3 – Unit Skills Test (UST)
– Unit Project
Assessment type:
•
Unit
Skills Test – Unit Project
Assessment Instructions:
•
This
is an individual assessment.
•
To make full and satisfactory responses
you should consult a range of learning resources, other information such as
handouts and textbooks, learners’ resources and slides.
• All
questions must be answered in order to gain competency for this assessment.
•
You
may attach a separate sheet if required.
•
You
must staple the loose sheets together along with the cover page.
•
You
must attach the loose sheets chronologically as per the page numbers.
•
Correction fluid and tape are not
permitted. Please do any corrections by striking through the incorrect words
with one or two lines and rewriting the correct words.
Resources
required to complete the assessment task:
•
Computer
•
Internet
•
MS
Word / Excel
•
Printer
or e-printer
•
Adobe
acrobat/reader
•
Learning
management system
Project 1:
In
this assessment task, you are required to analyse, evaluate and monitor
business performance using telecommunications management network (TMN) systems
in the management of open systems in communications networks.
This
assessment activity must take place at a telecommunications worksite or a
closely simulated workplace environment where the student will have access to:
▪
a telecommunications operations site
with a network management system
▪
networked computers with relevant
software.
Workplace simulation environment
The
trainer/assessor will ensure that the simulated environment conditions are safe
and replicate the workplace.
The
simulated workplace environment consists of:
●
The
standard operating/workplace procedures
●
Network
management architectures in common carrier and extended models
●
Disaster
and security management policies and procedures
● Your
trainer/assessor to provide your assistance throughout the assessment activity.
●
Students
or other staff members can play the above roles.
●
Computers
and internet for all participants and students.
●
Up-to-date
software and equipment such as MS Office, browser applications, and operating
systems
● Timeclocks
or another form of formal attendance recordkeeping to work within stated
timelines to meet deadlines.
Task:
You will take on
the role of “Technical Business Analyst”.
In
the simulated environment, you are required to evaluate the network management
system. To do so, you are required to complete the following activities:
•
Evaluate
the telecommunications management network
•
Analyse
fault management and accountability measures
•
Prepare
a Reliability and long-term survivability plan
•
Conduct
a SWOT analysis of the telecommunications management network.
•
Report
on network management techniques
Activity 1:
In
this activity, you are required to evaluate the telecommunications management
network. To do so, you need to:
PR
1.1 Conduct a research and evaluate:
•
The
architectural features of network management systems
•
The
architectural functions of network management systems
The
evaluation must be conducted for architecture in common carrier and extended
models.
PR
1.2 Check if the features and functionalities of the Telecommunications
Management Network (TMN) architecture
are
in accordance with the Standards Committee International Telecommunications
Union (ITU-T) TMN architecture
and
network models
PR
1.3 Use interrupts and poling to evaluate techniques for collecting management
information from network nodes.
PR
1.4 Analyse Configuration Management problems considering the outcomes of SWOT
analysis conducted in the
case
study & produce assessment report on solutions by integrated network management
systems.
The
student must complete the activity using the attached below template (Student
can use Case study Scenario as a reference for completing the activity)
Introduction
(40-80 Words)
Body
(600-800 words)
Body paragraph must include the
following:
• Outcomes
of your research and evaluation of the architectural features and functions of
network management systems.
•
Evaluation of
the architectural features and functions of network management systems.
o The
evaluation must be based on the Standards Committee International
telecommunication union.
•
Evaluation
of the techniques Evaluate techniques management data collection from network
nodes by usage of interrupts & poling.
•
Assessment
report on solutions by integrated network management systems based on
Configuration Management problems.
Activity 2:
In this
activity, you are required to analyse fault management and accountability
measures/procedures:
You must:
• Evaluate effectiveness of fault
management processes from beginning to resolution.
• Evaluation must be done on automation of
fault management.
• Analyse
reasons for alarm correlation with process analysis.
• Apply
fault identification to network problems
The
student must complete the activity using the attached below template (Student
can must Case study Scenario as a reference for completing the activity)
PR
5.1 Accounting methodologies to generate records and for both voice and data
networks (100-200 words)
PR
5.2 Process of generating bills from accounting records, configuration and
client information (100-200 words)
PR
5.3 Network management techniques and standards used for internet. (100-200
words)
PR
5.4 Standards used in simple network management protocol (SNMP) network
management model and global system for mobiles (GSM) network. (100-200 words)
PR
5.5 Network management functions over CNET network simulation or similar data
network and outcomes of the analysis (100-200 words)
Activity 3:
In
this activity, student is required to prepare a “Reliability and long-term
survivability plan”. This activity is divided into two parts.
Part
A:
Part
A requires to:
PR
3.1: Research on quality of service (QoS), including:
•
Relevant
international standards
•
Range
and type of possible monitoring parameters for QoS
PR
3.2: Perform linear and exponential trend analysis on real or simulated data
for single monitoring parameter.
PR
3.3: Discuss the outcomes of research and trend analysis with the IT Manager
(Trainer/assessor).
Part
B:
Part
B requires students to prepare a “Reliability and long-term survivability plan”
considering the outcomes of part A after completing the following:
PR 3.4 Analyse
the service level expectations in telecommunication context.
PR
3.5 Assess reliability and survivability in telecommunications context with
reference to disaster and security management policies and procedures.
PR 3.6 Identify
key elements of disaster recovery for telecom industry & develop a plan for
the same.
The
student must complete the activity using the attached below template (Student
can must Case study Scenario as a reference for completing the activity)
Introduction
(40-80 Words)
Body
(600-800 words)
PR
3.1 Report on quality of service (QoS) based on the case study scenario. The
report must include:
•
Relevant
international standards
•
Range
and type of possible monitoring parameters for QoS
PR
3.2 Outcomes of the performance of the linear and exponential trend analysis on
real or simulated data for single monitoring parameter.
PR
3.4 Outcomes of analysis of the service level expectations in telecommunication
context. PR 3.5 Outcomes of the assessment of reliability and survivability in
telecommunications context with reference to disaster and security management
policies and procedures. PR 3.6 Key elements of disaster recovery for telecom
industry.
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