Recruitment selection and induction processes

BSBHRM506 – Student Assessment

Assessment Summary
Unit Details:	BSBHRM506 Manage recruitment selection and induction processes
Assessment Type	This is a summative assessment, which requires each student to have adequate practice prior to undertaking this assessment.
Unit Summary:	This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures. It applies to individuals or human resource personnel who take responsibility for managing aspects of selecting new staff and orientating those staff in their new positions. It is not assumed that the individual will be directly involved in the selection processes themselves, although this may well be the case. No licensing, legislative or certification requirements apply to this unit at the time of publication.

ASSESSMENT 1

To complete this task, you will need to consider a business that has a current and future recruitment need.  You may use one of your own choice, or your assessor will allocate one to you. 

·   If you choose your own business, you will need to identify your own strategic and operational plans, along with relevant policies and procedures. 

·    If you choose to use the business allocated by your assessor, you will be provided with these documents, and your assessor will be available to perform the role of your supervisor to answer any questions throughout this task

You are to develop a recruitment, selection and induction process for new recruits into your organisation / department.    Document your process so that it covers the points below.  Be sure to:

§  Analyse strategic and operational plans and policies to identify existing policies and objectives

§  Arrange a time to meet with your manager (role-played by your assessor) to discuss potential future HR needs based on the direction of the company

§  Develop comprehensive policies, procedures and supporting documents for:

§  Recruitment

§  Selection

§  Induction

§  Ensure you consider available technology to streamline the recruitment process

§  Trial and measure against your objectives all forms, procedures and induction processes (making all necessary changes)

§  Explain your policies and procedures to your assessor

§  Obtain support for your policies and procedures from your assessor

Your recruitment policies and procedures must be appropriate to your company, and must address:

·        Recruitment and Selection

o   Position descriptions

o   Person specifications

o   Position advertising

o   Application process

o   Short listing process

o   Selection process

o   Responsibilities for all actions

·        Induction

o   Pre-arrival

o   Arrival

o   Settling in

o   Ongoing

o   Responsibilities for all actions

You are to also develop templates to support all forms / processes outlined within your policies and procedures including:

·        Advertising (paper and online)

·        Position descriptions

·        Checklists (recruitment, selection and induction)

·        Applicant successful and unsuccessful letter templates

It is important that you test each form for appropriateness, accuracy and flow.  When doing so, you must record the testing undertaken, and provide this to your assessor with your submission

Evidence summary | You are to:

·        Submit your complete recruitment, selection and induction process, along with all supporting document.

·    Test your procedures / forms to make sure they are complete, and a report explaining the process undertaken, along with the updates made.

·   Explain you policies and procedures to your assessor, and gain approval for implementation.

ASSESSMENT 2

Following assessment 1, you are to implement your recruitment process within the organisation / department.  This task will be undertaken in a simulated environment, as outlined below:

PART A

Your first step is to prepare for the recruitment process. Following your policies and procedures developed in Assessment 1, you are to:

·        Select 1 of the positions identified during your discussions with your assessor during assessment 1

·        Develop a position descriptor for the vacancy

·        Identify the personnel specifications for this vacancy

·        Develop job advertisements for at least 2 media streams

·        Detail the cost involved with lodging both job advertisements

·        Develop relevant interview questions

·        Develop a selection criteria to follow

PART A | Evidence summary

·       You are to submit the above documentation to your assessor before commencing Part B

PART B

Following Part A, you are to recruit and select a person for this position.  This requires you to:

·        Take the lead role within a selection panel (of 2)

·        Provide leadership and instruction to your fellow panel member

·      Read the job applications received and shortlist applicants appropriately (arrange interviews)

·        Conduct a job interview with 2 fellow students***¹

·        Select the most suitable candidate for the position (or explain why no candidate is suitable)

·        Contact the students referee (to be role played by your assessor)

·        Prepare a selection report for management approval

·        Negotiate salary and employment conditions with successful candidate (your assessor will provide you with a salary range that is appropriate to your position)

·        Advise the successful candidate of the result in writing

·        Advise the unsuccessful candidate of the result in writing

***¹ Your assessor will allocate other students to play the role of the candidate, whilst you perform the role of the employer.  It is important that you take this part seriously, as this is valuable experience in both interviewing candidates AND applying for positions.  Your assessor will observe this process closely!  The expected duration for each interview must be at least 15 minutes.

Things to consider whilst role-playing the interviewer:

·        Be organised	·   Prepare a selection criteria to use for each interview
·        Know your position	·        Know your company
· Be prepared to ask questions	·        Be prepared to be asked questions
·        Arrange access to all required documentation for this process

Things to consider whilst role-playing the job seeker:

·        Develop your CV	·      Prepare an application for the job advertised
·        Have questions ready	·  Answer all questions to the best of your ability
·        Apply sincerely for the position – use it as practice for real job applicants ·        Try to win the job

It is important that you take this role-play seriously.  Think of it as an opportunity to practice for a real job interview, and to improve your interview skills.

PART B | Evidence summary

·     Your assessor will observe you conducting the interview and negotiating with the successful applicant

·    You are to submit your selection report, the final letters to applicants, and an email that advises your team of the new employee.

ASSESSMENT 3

Following Assessment 1, you are to run a training session to the team leaders on how to prepare for and run the company induction program (as developed in Assessment 1).  The expected duration of this meeting is approximately 20 minutes.

This will require you to prepare for and run a training session making sure you:

·         Prepare a detailed induction checklist

·         Develop an induction book to be provided to new employees

·         Explain and discuss induction policies and procedures in detail

·         Instruct / mentor each person to ensure they understand the induction policies and procedures

·       Empower each team leader to embrace and implement these procedures

·     Ensure each team leader is able to prepare for and conduct inductions effectively and properly

·     Provide detailed training on how to monitor and support probationary employees

It is important that you are prepared for this session, ensuring you:

·        prepare for the session to ensure everything is covered

·       develop and provide relevant documentation / supporting materials to your team

Your assessor will observe you running the meeting.

Session Context

·        Each meeting will consist of yourself (running the meeting), and at least 2 other people, who will role-play other team leaders.  Other people may include trainers or students from your course

Things to consider whilst performing this task:

·        Be organised - prepare and plan for the session thoroughly.

·        Know your position, company and induction process

·        Arrange access to all required documentation for this process

·        Be prepared to ask questions

·        Be prepared to be asked questions

Things to consider whilst role-playing a team leader:

·        Be prepared

·        Act professionally throughout the process

·        Be prepared to ask questions when you require more information

·        Answer all questions to the best of your ability

·        Make sure that by the end of the session, you are fully aware of the policies and procedures, along with the actions you would need to perform to implement them.

Remember, you will be required to both run the meeting, and role-play an employee (during another students assessment), so be sure to perform at your best at all times. 

Assessment Summary

You are to submit the following

·        Your session plan

·        Copies of documentation provided to employees

·        Your assessor will observe you running the meeting

ASSESSMENT 4

This assessment is focusing on your ability to monitor, review and improve your induction process developed in Assessment 1, and implemented in Assessment 3.

In order to determine the effectiveness of your induction policy and procedures, including how they have been interviewed, you will be required to interview several individuals within your organisation.  The purpose of these interviews is to extract information from stakeholders to help you determine if the process is meeting its objectives.

Your assessor will role-play your stakeholders, and will be available by appointment for each interview. 

You will only have one opportunity to speak to each stakeholder, so it is important that you are fully prepared for each interview.  You will only receive answers to questions asked.

You are to identify the 2 most important stakeholders for this task, advise your trainer of whom they are, then arrange a time to conduct each interview.

Once you have interviewed each stakeholder, you are to reflect on the answers provided and make any refinements to your induction policy, procedures or forms to reflect your improvements.

Assessment Summary | You are to:

·        Identify the 2 most important stakeholders to interview.

·        Prepare for and interview each stakeholder to determine the effectiveness of the induction process.

·   Reflect on the information obtained, then make refinements to the induction policies, procedures and related forms.

·      Submit and explain your refined policies, procedures and forms to your assessor.