Effective Business Communications
BUSN20017 Effective Business Communications
Assessment Tasks
Written
Response Quiz
Assessment
Type
Online Quiz
Task
Description
Weighting: This assessment total weighting is 30% of your overall grade.
Format: The quiz will consist of 30 multiple choice questions.
Content: The quiz will be based upon teaching and learning materials and
activities from week one to week three
Other: You
may not speak or consult with others while taking the quiz. This is a closed
book quiz. You may not access any online (re)sources while taking the quiz.
Referencing
Style
American Psychological Association (APA)
2 Group oral
presentation
Assessment
Type
Presentation
Task
Description
Length: The presentation must be 15-20 minutes in length.
Groups: During
the week three tutorial you will be able to sign up to be one member of a group
of three. You may only present with those individuals enrolled within your tutorial—no
exceptions. Failure to sign up for a group will result in your final mark being
delayed.
1. A sentence level speaking outline.
Each person must submit an outline that includes the introduction, your
individual
part, the conclusion, and your
references. You will be able to develop your ‘palm cards’ based upon your
speaking outline.
2. A
recorded presentation. All members must individually submit the recorded group
presentation. The recording of the presentation must include power points
slides and a 'live' image of the speakers. This is an extemporaneous
presentation.
References: The assessment must include 15 academic references (assumedly 5
references for each speaker). You must use the APA reference style.
Case
Study: Your group
has been given the task of presenting information about professional
communication on a course for graduate recruits in engineering or management (the
group may pick either one). Each member of the group will present information
on one professional communication topic. You may choose the professional
communication topic.
This assessment consists of both group
and individual work. The group will work together to develop the introduction
and the conclusion. The individual group member’s part of the presentation
should include information about.
1.
What is the topic?
2.
Why the topic important for graduate
recruits in engineering/management?
Other:
The content of the presentation must
not simply be a re-articulation of the information presented in the weekly
teaching and learning materials. You
may focus on topics covered in this unit, but you must do so in a manner that
extends the information beyond what was presented during the term.
Your overall mark for this assessment
is calculated based upon both the group work and your individual work. You will
receive a group grade for the introduction and conclusion of the presentation.
All other parts of the presentation will be individually marked, including the
individual sentence speaking level outline. This case study is based upon a
case study presented in Girdham, M (2015). Work communication: Mediated and
face-to-face practices. London: PALGRAVE.
Assessment
Introduction
HD: Excellent introduction; articulates
the five parts of the introduction in a superior manner. 2.55-3 Marks
D: Exceed
expectations; clearly articulates the five parts of the introduction; one or
two of the components could have been more specifically stated. 2.25-2.52 Marks
C: Meets
expectations; fair introduction; articulates four of the five parts of the
introduction; one or two of the articulated four parts could have been more
specifically stated. 1.95-2.22 Marks
P: Average introduction; articulates less
than three parts of the introduction. 1.5-1.92 Marks
F: Very poor or non-existent introduction.
1.47-0 Marks
Communication
Topic
HD: Demonstrates a high level of
detailed knowledge of the topic by providing a very high level of description
and explanation. Utilises current, appropriate, and credible sources.
5.0-4-4.25 Marks
D:
Demonstrates
a high level of knowledge of the topic by providing a high level of description
and explanation. Utilises mostly current, appropriate and credible sources.
3.75-4.20 Marks
C:
Demonstrates
a good level of knowledge of the topic by providing some level of description.
The explanation could have been more specifically stated. Utilises some
current, appropriate and credible sources. 3.25-3.70 Marks
P:
Demonstrates
an average knowledge of the topics by providing an average level of description
and explanation. Utilises few current, appropriate, and credible sources.
2.5-3.2 Marks
F:
Demonstrates
little, if any, knowledge of the topic demonstrating a limited, if any
description and explanation. Utilises little, if any, current, appropriate and
credible sources. 0-2.45 Marks
HD: Excellent conclusion; articulates
all three parts of the conclusion in a sophisticated manner. 2.55-3 Marks
D: Exceeds
expectations; clearly articulates the three parts of the conclusion; one of the
components could have been more specifically stated. 2.25-2.52 Marks
C: Meets expectations; fair articular of
the conclusion; two of the articulated three parts could have been more
specifically stated. 1.95-2.22 Marks
P: Average conclusion; articulates one of
the three part. 1.5-1.92 Marks
F: No conclusion provided. 0 Marks
References
HD: The references conform to the APA
format both in-text and in the reference list. 2.55-3 Marks
D: The
references, for the most part, conform to the APA format both in-text and in
the reference list. Very minor errors. 2.25-2.52 Marks
C: The
references, for the most part, conform to the APA format both in-text and in
the reference list. There are consistent minor errors. 1.95-2.22 Marks
P: Less than the required number of
references are used. 1.5-1.92 Marks
F: No references are used. 0 Marks
Oral
Presentation
The presenter has a clear voice, is
expressive throughout the presentation. Eye contact is maintained throughout the
duration of the presentation. 2.55-3 Marks
The presenter has a clear voice, is
expressive at times during the presentation. Eye contact is maintained
throughout most of the presentation. 2.25-2.52 Marks
The presenter has a clear voice but is
not expressive and/or pronounces some words incorrectly. Eye contact is not
always maintained throughout the presentation. 1.95-2.22 Marks
The presenter's voice is: not clear at
times; not expressive and/or the student pronounces the terms incorrectly. Eye
contact is minimally maintained throughout the presentation,
1.5-1.92 Marks
The presenter mumbles, incorrectly
pronounces terms, is not expressive and cannot be heard by a majority of
audience members. The speaker is obviously reading from notes or directly from
the slides. 1.47-0 Marks
Assessment
Type
Written Assessment
Task
Description
Assessment
type: Individually written essay
Weighting:
This assessment accounts for 45% of
your final grade.
Length:
The essay must be between 1500-2000
words in length.
Cover sheet: The assessment must include a cover page that contains your
name, student number, resident campus, assessment title, and lecturer and/or tutor.
Format: The
essay format should be 1.5 spacing and 12-point font; Times New Roman. As this
assessment is an essay you must write in fully formed paragraphs. You should not use
headings or bullet points.
References: The assessment must include 10 academic references. You must
use the APA reference style. The articles must be written within the last 10 years. Textbooks
will not be considered as an academic reference.
Case study: You are a country manager for an international agricultural
products supplier. The main office is in Australia. You have recently hired 10 new employees from
overseas (you may choose the home country of the new employees). They will be
arriving in Australia within the next six weeks, and in preparation for their
arrival you will write a document about communicating competently and
incompetently within the Australian workplace. This document has two parts:
1.An
overview of academic literature relating to communication
practices/styles/recent research about business communication in Australia.
2.Recommendations
for these new employees about competent and incompetent business communication
practices (you may focus upon verbal, nonverbal, written, and CMC). There will
be four recommendations—two competency behaviours and two incompetency
behaviours. That is to say, how should the new employees communicate and how
they should not communicate within the Australia workplace. You will need to
explain why each of the communicative behaviours are competent or incompetent.
The recommendations should be supported by existing academic articles.
3.
Referencing Style
American Psychological
Association (APA)
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