Project Quality, Risk & Procurement Management
Unit
Code: SBM1202
Unit
Name: Project Quality,
Risk &
Procurement
Management
Unit Title
Unit Code
1.1 Unit Description
This
unit of study is aimed to provide students with specialised knowledge and
skills to be able to identify the essential elements of a challenge and
promptly create a workable solution in project management, especially in large
scale, complex, and dynamic projects. It takes a total system perspective of
corporate objectives, client requirements and project management functions.
Accordingly, skill sets are focussed in three core areas: project quality
management, project risk management and project procurement management. The
Project Management Body of Knowledge (PMBOK™) treats quality, risk and
procurement management as tools essential to achievement of the scope, time and
cost objectives of a project. APIC extends this consideration to embrace
corporate financial targets, performance targets and environmental targets.
This
unit is a core unit in the GradDipPM and MBPM programs.
1.2 Unit Learning Outcomes (ULOs)
On
successful completion of this unit, students will be able to:
[ULO1]
Quantitatively analyse quality issues in the service and/or product industry.
[ULO2]
Identify the root causes of quality problems and correcting them applying the
principles of total quality management.
[ULO3]
Quantitatively and qualitatively analyse project risks using different tools
and techniques.
[ULO4] Develop and implement a risk management
framework for a project as per PMBOK™ guidelines.
[ULO5] Analyse business situations to make decision
on whether to procure, how to procure, what to procure, how much to procure and
when to procure.
1.3 Teaching Methods and Strategies
This
unit is delivered over 14 weeks, comprised of 13 weeks of classes and a two‐week
final examination period. Unit content is delivered to students via lectures
and tutorials, and totals 4 student contact hours per week.
Students
will participate in teaching and learning activities including ‘activity‐based
learning’ under academic supervision, with frequent interaction with fellow
students and the faculty, who will also provide frequent feedbacks to
individuals and the class as a whole.
In
addition to timetabled contact hours, students are expected to do at least 4
hours of personal study each week to review lectures and read prescribed and
recommended materials for this unit. The expected total individual workload for
this unit is 140 hours (including in‐class
activities and individual self‐study).
This
unit does not include a Work Integrated Learning (WIL) component.
1.4 Development of Course Learning Outcomes and Graduate
Attributes
This
unit develops the learning required to deliver the following Course Learning
Outcomes:
[CLO1]
A broad and coherent knowledge of recent industry developments, and of
professional practices, standards, and expectations in contemporary business
and project management.
[CLO2] Demonstrated, current, knowledge of
research principles and methods applicable to business and project management,
and which can contribute to performance improvements.
[CLO5]
Cognitive, technical and creative skills to evaluate complex concepts and
ideas, with depth in some areas such as finance and information requirements,
and to generate relevant complex ideas and abstract solutions.
[CLO8]
With creativity and initiative through the resolution of problems and by
preparing for and adapting to new situations in professional practices such as
planning and decision making.
[CLO10]
Through the planning and execution of a substantial research‐based
project or capstone experience, and the tracking of progress through
disciplined project management skills and team management.
Successful
completion of this unit also contributes specifically to development of the
following APIC Graduate Attributes:
GA4:
Problem Solver. Finds novel and effective solutions for both anticipated and
unexpected challenges.
GA9:
Inquirer, Innovative and Creative. Seeks information by questioning, and
combines their discoveries with novel thinking to inform the development of new
ideas or products.
GA10:
Resilient and Adaptable. Adjusts quickly and positively to new conditions
and/or circumstances.
GA12:
Researcher. Evaluates questions, ideas or processes and forms conclusions based
on qualitative and/or quantitative evidence.
1.6 Key dates
The
Semester Key dates can be assessed at http://apicollege.edu.au/courses/calendar/
1.7 Student Feedback and Continuous Improvement
APIC
is committed to the principle of continuous improvement, and seeks feedback
from students to assist APIC in providing the best possible teaching and
learning experience.
As
a result of feedback received from students via APIC’s Student Evaluation
Questionnaire (SEQ), implemented at the end of each teaching period, the
following changes have been made to this unit:
N/A
2.
Learning
Resources
2.1 Prescribed and Recommended Readings
Kerzner, H. R. (2013). Project management: a systems
approach to planning, scheduling, and controlling. John Wiley & Sons.
Larson, E. W., & Gray, C. F. (2014). Project
management: The managerial process. McGraw‐
Hill/Irwin.
Besterfiled,
D.H. (2015). Total Quality Management. 4th edition. Pearson
Education, Inc.
Baranoff,
E., Brockett, P., & Kahane, Y. (2009). Risk management for enterprises and
individuals.
Flatworld
Knowledge.
PMI Standards Committee. (2015). A guide to the
project management body of knowledge. Project Management Institute.
Journal Articles
A
selection of articles from the following journals:
•
PMI
•
International
Journal of Project Management
•
Project
Management Journal
Library
opening hours are as follows:
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Melbourne
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Sydney
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Monday
– Friday:
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9:00am to 9:00pm
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Monday
– Friday:
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9:00am to 5:00pm
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Saturday:
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Closed
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Saturday:
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Closed
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Sunday:
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Closed
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Sunday:
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Closed
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Public
holidays:
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Closed
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Public
holidays:
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Closed
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E‐library
(ProQuest) resources are accessible 24/7 via the OLS.
3.1 Assessment Overview
The
assessment in this Unit has 4 components as listed below:
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Task
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Assessment Tasks and Description
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ULO
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Weighting
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Due
Week 3
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Quiz
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MCQ
covering the basic concepts
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10%
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of
PMBOK Project Quality, Risk &
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Procurement
Management
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Due
Week 7
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Case
study
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Students
review the quality, risk
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[ULO1],
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30%
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and
procurement management
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[ULO2],
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plan/practice
of a case project
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[ULO3],
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and
develop a risk management
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[ULO4]
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framework
for the case project
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as
per PMBOK™ guidelines.
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Due
Week 10
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Critical
review
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Students
critically analyse the
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[ULO1],
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30%
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issues,
identify the root causes of
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[ULO2],
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quality
problems and correct
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[ULO3],
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them
applying the principles of
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[ULO5]
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total
quality management,
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review
the best practice models
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to
make decision on the quality,
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risk
and procurement
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management.
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Due
End of
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Examination
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Closed‐book, from
topics
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[ULO1],
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30%
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semester
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discussed
in week 1 to week 11
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[ULO2],
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examination
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[ULO3],
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period
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[ULO5]
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Full details of all assessment
tasks for this unit of study (including detailed marking criteria) can be found
in Appendix A of this document.
3.2 Assessment Principles and Practice
The
following principles and practice inform the design, development and
implementation of assessment at APIC:
Assessment
is fair and valid;
Assessment
is marked against clearly‐defined
criteria;
Assessment
processes provide timely feedback to students to improve their understanding
and subsequent performance;
Assessment
is designed to the appropriate level for the course;
Assessment provides opportunities for students to
apply and demonstrate their learning in a variety of ways, including both
individually and working in groups.
Group
assignments provide a platform of authentic assessment that highlights best
practice and enhances the development of collaborative skills. The assessment
focus is around the process of working in groups for purposes including:
Collaboration
and cooperation;
Analysis
of the task for the purpose of assigning responsibility for its components;
Incorporating elements of leadership, teamwork, delegation and coordination;
Preparation
and presentation of group reports, which may be supplemented by individual
component reports;
Understanding
and evaluating the challenges that arise in collaborative work, and formulating
techniques to manage them.
Students
are expected to undertake all assessment with due regard to the APIC Academic
Integrity Policy (see Section 4, Policies).
3.3 Submitting assessments
All
written assessments are to be submitted via the Unit site on the Online
Learning System (OLS) by the due date and time given in the Assessment
Overview. Unit lecturers will provide instructions and in‐class
demonstration of the submission process prior to the due date for the first
assessment in the Unit. Students who experience technical issues when
attempting to submit their assignment via the OLS should immediately contact
technical support or the website for assistance (see Section 5.2,
Technical Support).
Vivas,
examinations and presentations must be attended as scheduled, unless by prior
arrangement due to exceptional circumstances (see Section 4, Policies).
Non‐attendance at a scheduled assessment may
result in a Fail grade for the assessment piece, and may impact students’
overall grade in the Unit.
3.4 Late submission of assessments
Written
assessments that are submitted after the due date and time published in this
Unit of Study Guide will receive a penalty of 10% of the maximum available mark
per working day. Exceptions to this will only be granted where a student has
requested and been granted an extension to the assignment due date in advance,
or where an application for Special Consideration has been granted (see Section
4, Policies).
3.5 Receiving marks for assessments
Students
will normally be notified of marks for individual assignments via the OLS.
All student results for an individual assessment item will be released
concurrently.
Marks
will normally be returned within two weeks of the assessment being submitted.
Students will be notified if there is to be a delay to the release of marks for
an assignment.
Other
than in exceptional circumstances, no changes should be made to the assessment
profile published in this Unit of Study Guide after the end of Week 1 in any
teaching period. If after this time it becomes necessary to make changes to an
assessment, any modifications must be:
made
in consultation with students;
communicated
to all students in writing by the Unit Coordinator; and
approved by the Dean.
3.7 Assessment moderation
Pre‐
and post‐assessment moderation is a quality
assurance process for ensuring appropriate assessment and the consistent
marking and grading of student work. APIC does not define the proportion of
marks and/ or grades that lie within pre‐determined
bands.
Moderation
may occur:
before
marking individual assessment tasks (pre‐assessment)
to ensure markers have a shared understanding of the relevant criteria and
standards; and
after
marking individual assessment tasks and before the release of marks to students
(post‐ assessment) to ensure markers have
applied the relevant criteria and standards consistently.
3.8 Appeals against assignment marks
Appeals
against the mark(s) awarded for an assessment task will only be considered on
the grounds that:
a Unit of Study Guide was not provided for the unit;
the
assessment requirements as specified in the Unit of Study Guide were varied
without the approval of the Dean and without written notification to students;
assessment
requirements specified in the Unit of Study Guide were unreasonably or
prejudicially applied to the student;
the
student believes that a clerical error has occurred in the computation of the
mark; or due regard has not been paid to an approved application for Special
Consideration.
Requests
for re‐marking must be made in writing to the
Unit Coordinator within 2 weeks of the results for the assignment being
released.
The
assignment will be re‐marked by an academic
staff member other than the person who did the original marking. Re‐marking
may result in the original mark being confirmed, or the student being awarded a
higher or lower mark than originally awarded.
Results
of re‐marking are
final and may not be appealed (see Section 4, Policies).
4.1 Academic Integrity and Professional Standards
Plagiarism
is the inclusion of another person’s work within your submission without acknowledgment
or permission. While limited amounts of information and concepts expressed by
others may be included as part of your work, each inclusion must be identified
by appropriate referencing and acknowledgement to the original author.
Plagiarism is regarded as a form of cheating. The penalties associated with
misconduct are severe, and plagiarism may result in failure or variation of
grade in the Unit.
All
APIC students must familiarise themselves with the APIC Academic Integrity
Policy, which can be accessed here: http://www.apicollege.edu.au/policies/ACADEMIC_INTEGRITY_POLICY.pdf.
4.2 Other Relevant Policies, Procedures and Forms
The
following documents contain important information relevant to all aspects of
studying at APIC:
Policies:
Assessment
Policy
Academic
Progress Policy Attendance Policy
Examination
Policy
Recognition
of Prior Learning Policy Student Code of Conduct
Student
Grievance and Appeals Policy APIC General Regulations
Forms:
Application
for Special Consideration
Application
to Reduce Study Load or Overload
All
APIC students are expected to familiarise themselves with these documents as
part of their rights and responsibilities as an APIC student.
5.1 Academic and Learning Support
Students’
first point of contact for academic support is their tutor or lecturer. Contact
details for relevant staff are provided in the Unit Overview, Section 1
of this Unit of Study Guide.
Students
will be advised in class of the consultation hours for this Unit and the best
means for contacting individual teaching staff.
APIC
also provides a range of workshops and tutorials to support students with study
skills, academic writing and English language learning. These services are open
to all APIC students free of charge. Students may access these services either
by referral from a lecturer or tutor, or by speaking directly to a member of
staff at their campus reception desk.
5.2 Technical Support
APIC
provides a 24/7/365 OLS technical support service to its staff and students. To
access this service please call 1800 092 652 and select option 1 for students.
The
technical team will take a step‐by‐step
approach to resolve queries, and will automatically escalate unresolved tickets
to a local APIC OLS administrator.
We
aim to resolve any technical issue within 48 hours of the issue being reported.
5.3 Student Services Support
Students
who feel overwhelmed by their studies or living in a new country are strongly
encouraged to make an appointment to see the Welfare and Engagement Officer at
their campus. APIC’s Welfare and Engagement Service provides free confidential
support and personalised assistance to help students to manage their personal
issues and help develop strategies to concentrate on their studies and get more
out of their APIC experience.
APIC’s
Student Services team can be contacted at studentservices@apicollege.edu.au,
or by speaking to a member of staff at the campus reception desk.
All
student application forms can be accessed from http://apicollege.edu.au/current‐
students/forms/.
Assignment 1: Case study
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Due date:
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Week
7
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Group/individual:
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Group
assignment
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Word count:
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2000
‐ 2500
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Weighting:
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30%
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Unit Learning Outcomes:
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[ULO1],
[ULO2], [ULO3], [ULO4]
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Course Learning Outcomes:
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[CLO1],
[CLO2], [CLO5], [CLO8], [CLO10]
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Graduate Attributes:
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GA4,
GA9, GA10, GA12
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Assignment Details:
Group
project helps students develop their competencies through team‐based research and
project work. In this assignment, each team will select a real‐life case project in
their field of interest as the vehicle for learning in this unit of study.
Students review the quality, risk and procurement management plan/practice of
the case project using different tools and techniques, and develop a risk
management framework for a project as per PMBOK™ guidelines.
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Due date:
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Week
10
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Group/individual:
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Group
assignment
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Word count:
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2000
‐ 2500
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Weighting:
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30%
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Unit Learning Outcomes:
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[ULO1],
[ULO2], [ULO3], [ULO5]
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Course Learning Outcomes:
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[CLO1],
[CLO2], [CLO8], [CLO10]
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Graduate Attributes:
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GA9,
GA12
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Assignment Details:
Students
critically analyse the issues, identify the root causes of quality problems and
correct them applying the principles of total quality management, review the
best practice models to make decision on the quality, risk and procurement
management.
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