Systems Thinking
ASSESSMENT 2 BRIEF
Subject Code and Title : MGT603: Systems
Thinking
Assessment : Rich Picture,
CATWOE and Root Definition Report
Individual/Group: Individual
Length : Up to 1200 words
Total Marks : 20 marks
Context:
We
live in a dynamic world, which consists of various complex adaptive systems and
requires today’s managers to take a holistic view of the business. In order to
gain a holistic understanding, managers need to understand all the key
stakeholders and the intended and unintended consequences of their decisions.
To achieve this objective, managers need to learn and apply systems thinking
tools and techniques. One such tool is “Rich Picture”. Rich picture helps us
express our own understanding of the world, the stakeholders to be considered
and the impact that they may have our actions. Tools such as Rich picture,
CATWOE and Root Definition reports helps us to understand others’ perspectives
without getting involved in conflicting arguments of convincing one another
about their own worldview.
Instructions:
This assessment
is to be completed individually and is linked to Assessment 1.
To
successfully complete Assessment two (2) students will write a comprehensive
report that helps resolve the problem they introduced in Assessment 1. Using
the resulting discussion as a platform students are required to analyse and
synthesise consequences on
various stakeholders involved while
achieving the goals and objectives through policy implementation. There are two
(2) sections to Assessment 2
1) Rich Picture –
Students are to create a Rich Picture of the problem they identified in Assessment 1. This can be hand drawn
and should provide an consise overview of the complex system under review.
2) Root Definition report using CATWOE
–
A Root Definition report is a structured
analysis and description of the system being investigated. A Root
Definition report explains the what, how and why. A CATWOE analysis can help in
the development of a thorough Root Definition Report. CATWOE is a mnemonic that
identifys all stakeholders in the system being analysed. CATWOE stands for
C-
Customers/clients
A - Actors
T – Transformation Process
W- Weltanschauung / Worldview
O – Owners
E- Environment
To
successfully complete Assessment 2 both sections must be completed. Your final
report must include
•
Rich
Picture
•
Root
Definition Report using CATWOE.
• And,
based
on these two tools, students will recommend a minimum of two (2) optimal solutions to overcome the
problem/policy challenge identified in Assessment 1.
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